State Farm® Insurance Agent Teresa Garten
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Judith Darden
April 25, 2026
5
out of
5
rating by Judith Darden
"Outstanding service from start to finish. They answer all my, sometimes dumb, questions, offer additional services as needed and in general keep us squared away. Alway a great experience dealing everyone."
We responded:
"Thank you, Judith! I'm happy to hear that you had such a positive experience with our team. We’re always here to help with any questions and ensure you have everything you need. Let us know if there's anything else we can assist you with!"
Maralise Fegan
April 24, 2026
5
out of
5
rating by Maralise Fegan
"I recently worked with Ali to switch my family's vehicles and our home insurance and we are so glad we did! We have better coverage at better rates, and a local agent!"
We responded:
"Thank you for your review, Maralise! I'm glad you found better coverage and rates for your family's vehicles and home insurance. Having a local agent truly makes a difference! If there's anything else you need, just let us know."
Rachel Witzel
April 22, 2026
5
out of
5
rating by Rachel Witzel
"I was looking into new home owners ins, as mine had just gone up, Lindsey Hoffman found me ins for 1/2 the cost I was paying with more coverage. She easy to work with and has made the transition seamless."
We responded:
"Thank you for your review, Rachel! I'm delighted to hear that Lindsey was able to assist you in finding a more affordable option with better coverage. It's wonderful to know that the transition was smooth for you. If you need anything else, feel free to reach out!"
Constance Scharff, PhD
April 14, 2026
5
out of
5
rating by Constance Scharff, PhD
"The staff shows up. Excellent service and responds quickly."
We responded:
"Thank you, Constance! I'm happy to know that you received excellent service and prompt responses from our team. We’re committed to providing the best experience possible. Let us know if there's anything else we can assist you with!"
joseph ingebrigtson
April 9, 2026
5
out of
5
rating by joseph ingebrigtson
"great customer service would highly recommend"
We responded:
"Thank you, Joseph! I'm happy to know you appreciated our customer service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Harry Roberts
April 8, 2026
5
out of
5
rating by Harry Roberts
"excellent service Sarah did a perfect job for me Harry Roberts"
We responded:
"Thank you, Harry! I'm glad to hear that Sarah provided you with excellent service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
ranfinance
April 2, 2026
5
out of
5
rating by ranfinance
"Teresa, Kristin and the rest are great at insurance and prompt service. I have had them for all my insurance for many years."
We responded:
"Thank you! I'm glad to know that our team has been delivering excellent service for your insurance needs over the years. Your continued trust means a lot to us. If you ever need anything else, feel free to reach out!"
Lisa Love
March 31, 2026
5
out of
5
rating by Lisa Love
"After years of working with an agent who didn’t follow through, I was incredibly impressed with Sarah at State Farm (Teresa Garten’s agency). She not only found me lower rates than I had previously, but her customer service is truly exceptional. When my mortgage company had an ongoing issue with payments, Sarah stayed on top of it and kept me informed every step of the way. Her attention to detail and proactive communication made a stressful situation much easier. I wouldn’t hesitate to recommend her, she genuinely treats each customer with care and personal attention."
We responded:
"Thank you, Lisa, for sharing your experience! I'm so happy to hear that Sarah provided exceptional service and helped you find better rates. Her dedication to resolving the payment issue and keeping you informed truly reflects our commitment to personalized care. We appreciate your recommendation and are here for any future needs you may have!"
Mary Lou Childs
March 23, 2026
5
out of
5
rating by Mary Lou Childs
"This State Farm agency has very organized people who are really nice. I've been with State Farm Insurance for several decades and they've always been terrific, even when our house was burglarized several years ago and we had a claim. It was just all taken care of. Keep up the good work!"
We responded:
"Thank you, Mary Lou! I'm happy to hear that you've had such a positive experience with our office over the years. It's wonderful to know that we could assist you effectively during your claim. We appreciate your loyalty and kind words. If you ever need anything else, feel free to reach out!"
Chris Dropulich
March 19, 2026
5
out of
5
rating by Chris Dropulich
"One of the easiest transitions that I've ever had from one agency to another and I feel like State Farm was the best choice for me personally, if you're looking to save money, it could be a great fit for you as well."
We responded:
"Thank you, Chris! I'm happy to hear that your transition was smooth and that you feel confident in choosing State Farm. It's wonderful to know that you see the potential for savings with us. If you ever have questions or need assistance, feel free to reach out. Thanks for choosing us!"
Tim Anderson
February 25, 2026
5
out of
5
rating by Tim Anderson
"Great customer service!"
We responded:
"Thank you, Tim! I'm happy you appreciated our customer service. If you ever need anything else, feel free to reach out!"
carol mercier
January 20, 2026
5
out of
5
rating by carol mercier
"Sarah did a great job re our house insurance. So good, that we changed insurers and agencies."
We responded:
"Thank you, Carol! I'm happy to hear that Sarah provided such excellent service with your house insurance. We appreciate your trust in us and are glad to have you with us. If you need anything else, feel free to reach out!"
Elise Oveson
October 30, 2025
5
out of
5
rating by Elise Oveson
"I recently set up both my home and auto insurance through State Farm with Lindsey Hoffman. I couldn’t be more impressed with the service. From the very first call Lindsey was knowledgeable, patient and thorough in explaining my options. The process was smooth and efficient. They even followed up to make sure I understood and felt comfortable moving forward."
We responded:
"Thank you, Elise! I'm happy to hear about your positive experience with Lindsey. It's great to know that her knowledge and patience made the process smooth and efficient for you. We’re always here if you have any questions or need further assistance!"
K Dougherty
October 2, 2025
1
out of
5
rating by K Dougherty
"I was recommended to this office by my former Statefarm agent/office when I moved states. The assigned agent, Lindsey, provided me a quote. I agreed to quote but then when I went to pay my monthly payment it was $30 higher per month than the agreed upon amount. I contacted her about it and she said she would look into it and that the charge must have been a mistake. When I hadn’t heard back in over 2 weeks, I called the office. She said “whoops it was a typo in the original quote and the premium they charged me would be the monthly amount”. She then took quite some time to provide me new quotes. They refused to refund the difference. Given their lack of professionalism and poor response times I wouldn’t recommend this office. Needless to say, I switched to a different agency with far better customer service and better rates."
We responded:
"Thank you for sharing your feedback. We're truly sorry for the mistake surrounding your insurance transition to Washington and understand your frustration. In reviewing the situation, we understand there was a quoting error and that, combined with state regulated rates, we were not able to honor the originally quoted price. We want to assure you that we are not withholding any funds and if there is any unused premium, it will be refunded to you once cancelation is confirmed. Once again, we apologize for the mistake, along with the confusion and frustration it caused. We appreciate the opportunity to have served you and wish you the best with your new agency. "
Aiych Factor
August 1, 2025
5
out of
5
rating by Aiych Factor
"I can’t say enough about the excellent service I’ve consistently received from Teresa Garten’s team! While traveling, I had some disruptions with my payments, but the staff—through phone calls and texts—worked tirelessly to keep my vehicle and whole life insurance plans active and ensure I had no issues. When I was involved in a minor accident, they handled all of the legal concerns quickly and professionally, and my rates didn’t go up. A special shoutout to Lindsey, who kept a close eye on my payments to make sure I wasn’t overcharged, left detailed notes for the whole team, and ensured everything was always clear and accurate. Sarah was equally friendly and helpful when I called back, and it truly feels like the whole staff cares about their clients. Lindsey even made sure I received the correct payment due for switching a vehicle from my back-and-forth changes in garage liability to full coverage, without being overcharged. If you want a team that goes the extra mile and treats you like family, look no further. Highly recommended!"
We responded:
"Thank you, Aiych Factor, for your wonderful feedback! I'm so happy to hear that our team, especially Lindsey and Sarah, provided you with the support and care you needed during your travels and after your accident. We strive to treat everyone like family and ensure all your insurance needs are handled smoothly. If there's anything else we can assist you with, feel free to reach out anytime!"
Grace Shintaffer
July 11, 2025
5
out of
5
rating by Grace Shintaffer
"Best experience, great people and a lovely family. I hope this business succeeds!"
We responded:
"Thank you for your wonderful review, Grace! I'm happy to know you had such a positive experience with us. Your kind words mean a lot, and we're committed to continuing to provide excellent service. Let us know if there's anything else we can assist you with!"
Tiffany Schuman
July 4, 2025
5
out of
5
rating by Tiffany Schuman
"Teresa is amazing! Her dedication to her clients is unmatched! I highly recommend her team for all your insurance needs."
We responded:
"Thank you, Tiffany! I'm so happy to hear your kind words about the dedication we bring to our work. We truly appreciate your recommendation and are here for any insurance needs you might have. Let us know if there's anything else we can assist you with!"
Rachael
July 4, 2025
5
out of
5
rating by Rachael
"Excellent customer care! :))"
We responded:
"Thank you for your review, Rachael! I'm happy to know you received excellent customer care. We’re always here to assist with your insurance needs. Let us know if we can help with anything else!"
sanjuankelso
June 21, 2025
5
out of
5
rating by sanjuankelso
"I’ve had great service obtaining our policies and dealing with a couple claims."
We responded:
"Thank you, Kelsey!! I'm happy to hear that you've had a positive experience with your insurance policies and claims. Our office is committed to providing excellent service, and your feedback means a ton! If you ever need assistance or have questions, feel free to reach out!"
George Haselton
June 6, 2025
5
out of
5
rating by George Haselton
"So pleasant to deal with an amazing & thorough communicator as Teresa. Always willing to make the extra effort no matter how small the request. A truly exceptional operation. So glad Im with them!"
We responded:
"Thank you George, the pleasure is ours! We appreciate you choosing our office for your insurance needs! Your kindness means a ton to our team!"
Michael B. Duffy
May 23, 2025
5
out of
5
rating by Michael B. Duffy
"Theresa and her staff are solid advocates on behalf of their clients when navigating through the State Farm maze of dealing with difficult claims. State Farm and Theresa’s team make a good and trusting partnership for managing our insurance needs."
We responded:
"Thank you, Mike! Your loyalty and support have truly been a gift to our business for the past several years. We appreciate the opportunity to serve your auto and home insurance needs and are always here for you to help protect what matters most!"
Tracie Gulit
May 20, 2025
5
out of
5
rating by Tracie Gulit
"I cannot recommend Teresa Garten highly enough! She insures all of our properties, vehicles, and more, and I trust her explicitly to ensure that our coverage is always top-notch. Teresa takes the time to truly understand our needs and is always proactive in making sure we have the best coverage possible. Her knowledge of the insurance industry, especially in such a complex market, is unmatched. She provides peace of mind by helping us navigate the intricacies of our policies, and I know that with her on our side, we’re in great hands. If you're looking for someone you can trust to protect your home, assets, and family, look no further than Teresa. She is simply the best!"
We responded:
"Thank you SO much, Tracie! Your kind words and referrals are a testament to your faith in our team and ability to take care of your auto and home insurance needs! We look forward to continuing to serve you and your family!"
Tracy Lamb
April 1, 2025
5
out of
5
rating by Tracy Lamb
"Best agent in Whatcom County! I had a claim and it was handled swiftly! I even received followup calls to endure I was satisfied. Smooth process from start to finish. I would highly recommend Teresa Garten and her team for any of your insurance needs!"
We responded:
"Thank you, Tracy, for your wonderful feedback! I'm happy to know that your claim was handled swiftly and that the follow-up calls ensured your satisfaction. It's great to hear that the process was smooth from start to finish. We truly appreciate your recommendation and are here for any of your insurance needs!"
Marta Hand
March 11, 2025
5
out of
5
rating by Marta Hand
"This group of women are so helpful!"
We responded:
"Thank you, Marta! I'm happy to know that our team has been so helpful to you. If you ever need anything else, feel free to reach out. We're here to assist you!"
Kellie Vine
December 31, 2024
5
out of
5
rating by Kellie Vine
"Teresa was the best! I have asked her for quotes for 3 years and she was never impatient with me, and when I needed another one (stat!) she was on it! Thank you Teresa! I am already so impressed."
We responded:
"Thank you, Kellie, for your wonderful feedback! I'm so glad to hear that you felt supported and appreciated my patience over the years. It's fantastic to know that I could assist you promptly when you needed it. "